Protect your BOLA granola!

***We ask that you please insure your package as BOLA granola will not be responsible for lost, stolen or damaged granola shipments purchased without Route Protection.

Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Green Package Protection can be added during checkout.

Every time you add Green Package Protection to your order, Route donates to support an agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.

You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here.

 

How do I file a claim with Route?

If you have purchased Route shipping insurance at checkout, you will need to file a claim with them for loss or theft. Here is the link where you can file your claim, https://shoppers.help.route.com/hc/en-us. You can use either your Route order number, or your BOLA granola order number.

 

At BOLA granola customer satisfaction is our top priority. Please contact us with any questions or problems. You can reach us by calling 413-528-4745 or at customerservice@bolagranola.com